Frequently Asked Questions

7 Important questions to ask a potential pet sitter

1. Does the pet sitter have the proper business license for your city or province?

2. Is the pet sitter insured and bonded?

3. Can the pet sitter provide proof of clear criminal history?

4. Can the pet sitter provide client references?

5. Will the pet sitter use a pet sitting service agreement or contract?

6. Is the pet sitter a Certified Professional Pet Sitter and/or has he/she participated in pet care training such as first aid?

7. Is the pet sitter a member of a professional and educational association, such as Pet Sitters International?

How do I know my keys are securely  managed?

Purple Pawz Niagara follows industry standards and Binks Insurance policy and procedures when storing client house keys.

Rest assured your keys are stored in a secured safe and cross referenced without using your address on your key. Keys are only accessed on the days a pet service is scheduled at your home.

What type of medical information will I need to provide my pet sitter?

We all want to ensure your beloved pet is receiving the best possible care. In order to ensure they remain safe while in our care, it’s important to let us know of any medical conditions they precently have or have had in the past. As well, you should advise of any separation anxiety or behaviour issues your pet has or did have. You’ll have the opportunity to provide this information during the free consultation appointment.